Bookmakers Faq (Frequently asked questions)

FAQ (Frequently asked questions – Domande Frequenti)

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1 FAQ (Frequently asked questions – Domande Frequenti)

Are all bookmakers legal in Italy?

No, not all bookmakers are legal in Italy. Online gaming agencies, to be legal, must have the Italian AAMS license that allows them to operate correctly in our country. This concession is authorized by the Italian Revenue Agency and Monopoly. The AAMS symbol and license number must be displayed on the home page of the site.

How can I make deposits or withdrawals at online agencies?

All online agencies offer all the usual payment methods. You can deposit or withdraw by bank transfer, poste pay, mastercard, visa, paypal, neteller, moneybooker and with a card issued by the same bookmaker. You will have to register on the site first.

Is it possible to play for free?

Not always. Some online agencies allow, after registering on the site, a small deposit with which you can play. Other bookmakers allow you to visit the casino and poker rooms with non-real money and only to experience the first emotions of the game.

Do bookmakers offer a bonus?

Yes, bookmakers offer a welcome bonus to all customers who have registered and made their first deposit. Before registering, you should check which promotion to choose because it will be requested when filling out the online form or during the first deposit.

How can I contact the agency for information?

All agencies provide a daily assistance service. Some even 24 hours a day. On the “contacts” page, you can find a telephone number and an email address for the company. Some bookmakers have an internal chat to speak immediately with an operator. If the email address is not available, the company allows you to contact their staff via an internal form. In a very short time, you will have the requested information.

Do bookmakers only have sports betting?

Absolutely not. All the best bookmakers have a very varied schedule. In addition to sports betting, they offer casino, live casino, poker, bingo, lotteries, slots and many table and card games. Some agencies also offer virtual betting, live betting and predictions on political, economic and social topics.

What does live streaming tv mean?

Live streaming tv is the live broadcast of a sporting event on tv. Some bookmakers offer this service for free. Others, after registering on the site. You can watch all the most important matches broadcast live by the online agency.

How can I open an account in online agencies?

Opening a gaming account in agencies is very simple and very fast. Go to the “registration” page and fill out the proposed online form. Enter all your data and accept the bookmaker’s terms and conditions. You will have to assign yourself a username and password. You will be able to enter the site immediately but, you will have to send the requested paper documentation online within 30 days. During this period you will be able to play on the site, but if the documentation is not sent within the recommended time, your account will be suspended.

I forgot my username and password?

There are no problems. You need to go to “recover username” or “recover password”. The bookmaker will ask for your email address and will send you an email with the lost data. Enter the data and you will be online again. If you do not even remember the email address, try contacting the site operators by phone.